Refund policy
Refund & Return Policy
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
- Items must be unused
- Items must be in original condition and packaging
Non-returnable items:
- Final sale items
- Gift cards
- Personal use products (if applicable)
Return Shipping
Customers are responsible for return shipping costs.
We do not provide prepaid return labels.
Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items only if they are defective or damaged.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos.
Late or Missing Refunds
If you haven’t received your refund, please check with your bank or credit card provider before contacting us.
Contact
support@yourstore.com
